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Return to shopTerms & Conditions
Effective Date: 23/06/2025
Welcome to PS Signature Guitar Company. By accessing our website or purchasing from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
- The website www.pssignature.in is operated by PS Signature Guitar Company (“we,” “us,” or “our”).
- These terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
2. Product Information
- All product descriptions, images, and prices are subject to change without notice.
- We strive for accuracy, but we do not guarantee that all product information is error-free.
- Colors may vary slightly depending on screen settings and lighting.
3. Orders & Payments
- By placing an order, you agree that all information provided is accurate and complete.
- We reserve the right to refuse or cancel any order at our discretion.
- Payments must be completed through accepted payment gateways listed at checkout.
4. Shipping & Delivery
- Orders are shipped within 1–3 business days unless otherwise stated.
- Delivery time may vary based on your location and courier service.
- We are not liable for delays or issues caused by third-party logistics providers.
(Refer to our Shipping Policy for more details.)
5. Returns & Exchanges
- Returns and exchanges are accepted within 7 days of delivery, subject to conditions.
- Custom orders, discounted items, and used products are non-returnable.
(Refer to our Returns & Exchanges Policy for complete terms.)
6. Warranty & Repairs
- Guitars come with a 1-year limited warranty against manufacturing defects.
- The warranty does not cover physical damage, misuse, or unauthorized repairs.
7. Intellectual Property
- All content on this site, including logos, images, text, and product names, is the property of PS Signature Guitar Company.
- Any unauthorized use, reproduction, or distribution is strictly prohibited.
8. Privacy Policy
- Your personal information is collected and used in accordance with our Privacy Policy.
- We do not share your data with third parties without your consent.
(Read our Privacy Policy for more.)
9. Limitation of Liability
- We are not liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
10. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of India.
- Any disputes arising shall be resolved under the jurisdiction of the courts of Kolkata.
11. Changes to Terms
- We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the revised date.
📞 Contact Us
If you have questions about these Terms, reach out to us at:
📧 Email: pankaj@pssignature.in
📍 Address: Sarkari Amtala, near Hanuman Mandir, Keutia P, West Bengal 743126